Never enjoy this gambling establishment
Never gamble that it gambling enterprise. ten per spin. ($5) and had $0.42?? I-go and ask for a new incentive and state unfortuitously we can’t issue a different sort of added bonus. Cheapest casino actually.
Many thanks for communicating as well as for revealing your own viewpoints. We sincerely apologize into the dissatisfaction due to your current added bonus experience plus the anger it’s created.
At the Prompt Harbors, i really worth all our loyal participants and you may aim to promote fair and you can satisfying promotions. Please note that every bonuses are at the mercy of the Terminology and you may Standards, and this definition qualification, value, and you will volume limits. While we know it might be disappointing whenever expectations commonly found, we constantly evaluations opinions such as a to make certain our added bonus now offers continue to be engaging and you may fair for everybody.
To help you subsequent, i kindly inquire that you get in touch with our very own faithful service group at the – this can allow us to remark your bank account particularly and see if we also have a satisfying quality.
Account a couple of times suspended and you can distributions maybe not paid off
I have educated constant difficulties with FastSlots: � To your , We asked a withdrawal out of �175. My personal account is actually instantaneously frozen and reopened days after, no cause. � Towards , We requested �305. My membership was once more prohibited, while the detachment has not been credited.
I’ve left all of the facts (screenshots, purchase record, chat logs, emails) and have called my financial getting good chargeback. We have along with advised the newest Hellenic Betting Commission and Cyber Offense Section.
This clearly suggests a cycle away from account casino ways site online blocking and you can withholding finance, and i also don’t recommend FastSlots. I strongly recommend caution before depositing hardly any money.Once FastSlots requested complete KYC confirmation (ID, selfie, and you may lender declaration), We considering all the questioned documents quickly and accompanied all the knowledge precisely since the asked.
My personal membership remains frozen rather than need, and you will despite sending four realize-up emails, I’ve received zero react otherwise confirmation regarding the service group for most era.
It is now another go out my membership might have been signed following a withdrawal request (the prior big date is to your getting �175).
Thus far, it is clear you to definitely FastSlots waits or ignores genuine withdrawals.You will find all the emails and you will research noted and will proceed that have financial argument (chargeback) and authoritative grievances to the Hellenic Gambling Commission and Cyber Offense Office if the issue is maybe not solved in the future.
Thank you for extend and for revealing which intricate account of your own sense. We sincerely apologize on the anger and you can matter for the reason that the fresh waits on the distributions and short term suspension of membership.
Please note you to definitely account evaluations and you can temporary suspensions can occur while in the the compulsory confirmation and you can conformity checks, that are in place to ensure the shelter of your loans and adherence so you can anti-con and you will AML (Anti-Money Laundering) rules. We know how stressful it should be to relax and play disturbances, specifically once submitting the necessary records and you may following the guidelines meticulously.
We need to assure you which our cluster tend to review your own situation carefully and offer an update as soon as possible. not, that will help you subsequent and ensure the number is prioritized, we please inquire which you resend your details and you can supporting papers to help you – this will allow us to mix-look at the circumstances on the conformity company and really works to the a great swift solution.
Prepared currently one week (5 company…
Prepared currently one week (5 working days) to have good withdrawl. Called the latest custommer services several times. Keep on saying a similar answer ‘a deposit isn�t settled inside the the fresh system’. And they say this may capture 5 working days. But the deposit and you may withdrawl were for a passing fancy go out. Making this untrue any more. Like playinf that it local casino and its own a great. But this is simply not acceptable. Called all of them by the email address, and real time chat. Have a tendency to delete so it comment when i have my money however, untill this time it remains.
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